Privacy Policy

1. Introduction

Thai-Tourist Transfair (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit [thaitransfair.com], make a booking, or communicate with us.

We comply with the Personal Data Protection Act of Thailand (PDPA B.E. 2562) and follow international best practices for transparency, fairness, and security.

2. Who We Are

Business Name: Thai-Tourist Transfair

Registered Owner: Ms. Supattra Kakandee

Tourism Authority of Thailand License No.: 12/03662

Address: 5/157 Moo 5, Pla Subdistrict, Ban Chang, Rayong 21130, Thailand

Phone: +66 96 119 4644

Email: annita.transfair@gmail.com

3. Data We Collect

We collect personal information only as necessary to provide our services effectively.

This may include:

1. Full name
2. Email address and phone number
3. Pickup and drop-off details
4. Travel date, time, and number of passengers
5. Payment and booking references (processed via secure third-party providers)
6. Communication records (emails, chat messages, or calls)
7. Technical data such as IP address, browser type, and device information (through cookies or analytics tools)

We do not intentionally collect sensitive information such as religious beliefs, medical data, or political opinions.

4. How We Use Your Data

Your personal data is used only for purposes directly related to our services, including:

1. Processing and confirming bookings
2. Communicating with you about your transfer
3. Sharing required details with licensed transport operators
4. Issuing receipts, refunds, or confirmation vouchers
5. Providing customer service and support
6. Complying with legal or regulatory obligations under Thai law
7. Improving our website and user experience

We will not use your data for any purpose unrelated to your booking without your explicit consent.

5. Sharing of Information

We may share limited personal data with:

1. Licensed transport operators – to complete your booked service
2. Payment processors – for secure online transactions
3. IT service providers – for website hosting and technical maintenance
4. Authorities – if required by law or regulation

All third parties are bound by confidentiality and must comply with privacy standards consistent with the PDPA.

We do not sell, rent, or trade customer data.

6. Data Retention

After the retention period, all personal data is securely deleted or anonymized.

We retain your data only for as long as needed to fulfill the purposes described above:

7. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and understand how visitors use our site.

1. Essential cookies – required for website functionality.
2. Analytics cookies – used to improve site performance.
3. Opt-out: You can decline non-essential cookies via our on-site cookie banner at any time.

We do not use cookies for invasive tracking or targeted advertising.

8. Data Security

We apply appropriate technical and organizational measures to protect your personal data, including:

1. SSL-encrypted website (HTTPS)
2. Secure payment gateways
3. Limited staff access to booking systems
4. Regular security updates and backups

Despite these measures, no online platform can guarantee absolute security. We therefore encourage you to protect your own credentials and devices.

9. Your Rights under PDPA

Under the Thai PDPA, you have the right to:

1. Access and request a copy of your personal data
2. Request correction or update of inaccurate data
3. Withdraw consent at any time (where consent is the legal basis)
4. Request deletion of your data (“Right to be Forgotten”)
5. Object to or restrict processing in certain circumstances

To exercise your rights, contact us at annita.transfair@gmail.com.

We will respond within a reasonable period as required by Thai law.

10. Cross-Border Data Transfers

Some data (e.g., email or hosting backups) may be stored on secure servers located outside Thailand.

In such cases, we ensure that appropriate safeguards and contractual protections are in place in accordance with PDPA requirements.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be published on this page with a revised “Last updated” date.

We encourage you to review this Policy periodically.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Thai-Tourist Transfair

Registered Owner: Ms. Supattra Kakandee

Address: 5/157 Moo 5, Pla Subdistrict, Ban Chang, Rayong 21130, Thailand

Phone: +66 96 119 4644

Email: annita.transfair@gmail.com

Tourism Authority of Thailand License No.: 12/03662